L7 Lottery - Privacy Policy

Information We Collect

Contact and enquiry data

This website is an independent guide and does not operate the L7 Lottery platform. We do not sell tickets, process payments, or manage player accounts, and we therefore have no basis to collect government-issued identity documents (such as PAN cards or Aadhaar numbers), bank account details, IFSC codes, or UPI IDs. KYC and anti-money-laundering obligations under Indian law, including the Prevention of Money Laundering Act, 2002, apply to L7 Lottery as the licensed operator, not to this guide site. If you contact us by email, we collect only the name and email address you voluntarily provide in order to reply to your enquiry.

Financial and transaction data

We do not collect, store, or process any financial or transaction data. Deposits, ticket purchases, withdrawals, and all related payment data are handled exclusively by L7 Lottery and its payment partners (PhonePe, GPay, BHIM, Paytm) under their own privacy policies and regulatory obligations. For information on what L7 Lottery collects from you as their customer, please consult L7 Lottery's official privacy policy available on their platform.

Usage and technical data

We automatically collect technical information when you access the L7 Lottery platform, including your IP address, device type, operating system, browser version, and unique device identifiers. Log data, such as pages visited, features used, and error events, is recorded to maintain platform security and resolve technical issues. We also derive approximate location from your IP address to verify geographic eligibility under applicable Indian lottery regulations. Session and persistent cookies, as well as similar tracking technologies, are used to maintain your login state and analyse usage patterns; you may manage these through your browser settings, though disabling certain cookies may limit platform functionality.

How We Use Your Information

Service delivery and compliance

We use your personal data to create and manage your L7 Lottery account, process ticket purchases, verify identity and age, and pay out winnings through your chosen UPI-linked method, whether PhonePe, GPay, BHIM, or a linked bank account. We also use your data to comply with KYC and AML obligations, report reportable transactions to financial intelligence authorities, and respond to lawful requests from courts or regulatory bodies. Compliance processing of this kind has no opt-out, as it is required by law.

Security, fraud prevention, and communications

Transaction behaviour, device data, and login patterns are analysed to detect and prevent fraud, unauthorised account access, and draw manipulation. Where you have given consent, we send promotional offers, draw results, and platform updates by email or SMS; you may withdraw this consent at any time by clicking "Unsubscribe" in any marketing message. Transactional communications, such as payment confirmations and draw notifications linked to tickets you have purchased, are sent regardless of marketing preferences, as they form part of the service you have contracted for.

Your Rights

Access, correction, and deletion

Under the Information Technology (Amendment) Act, 2008, and the Digital Personal Data Protection Act, 2023, you have the right to access the personal data we hold about you, request correction of inaccurate or incomplete records, and, where no overriding legal obligation applies, request erasure of your data. To exercise any of these rights, contact us at the address below. We will acknowledge your request within 72 hours and provide a substantive response within 30 days.

Portability, objection, and withdrawal of consent

You may request a copy of your personal data in a structured, machine-readable format. You may object to processing carried out on the basis of our legitimate interests, for example, certain analytics activities, and we will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests. Where processing rests solely on your consent (such as marketing communications or non-essential cookies), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Withdrawal does not affect your ability to continue using L7 Lottery services.

Complaints

If you believe we have handled your personal data unlawfully, you have the right to lodge a complaint with the Data Protection Board of India once established under the Digital Personal Data Protection Act, 2023, or with any other competent supervisory authority. We encourage you to contact us first so we can attempt to resolve your concern directly.

Contact Us

For any privacy-related queries, data requests, or complaints, please reach us at [email protected]. We aim to respond to all requests within 3 business days.